Last Updated: September 19, 2026
At HimYatra Bir Billing, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you contact us, submit an enquiry or request a travel service, we may collect information such as:
- Full name
- Email address
- Phone number
- Travel date
- Pickup and drop-off location
- Number of passengers
- Preferred vehicle
- Travel or tour requirements
- Messages or other information you provide through our forms
You may also provide information directly to us through phone calls, WhatsApp, email or other communication channels.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser and device information
- Pages visited
- Date and time of your visit
- Referring website
- General website usage information
We may use this information to understand how visitors use our website and to improve its performance and content.
3. Google Analytics
Our website uses Google Analytics to understand website traffic and visitor behaviour.
Google Analytics may collect information such as pages visited, approximate location, device information, browser information and interaction with the website.
We use this information for website analytics and improvement. We do not use Google Analytics to intentionally collect sensitive personal information through our website forms.
4. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Provide taxi and transportation services
- Arrange tour packages and travel services
- Assist with hotel or homestay enquiries
- Arrange paragliding, bike/scooty rental or local guide services
- Confirm travel details
- Communicate with you regarding your enquiry or booking
- Provide customer support
- Improve our website and services
- Maintain website security and prevent misuse
We will not use your personal information for unrelated purposes without an appropriate legal basis or your permission where required.
5. Sharing of Information
We may share relevant information with trusted service providers when necessary to fulfil your requested travel service.
For example, information may be shared with:
- Drivers or transportation providers
- Hotels or homestays
- Activity or adventure service providers
- Local guides
- Technology or website service providers
We only share information that is reasonably necessary for providing the requested service.
We do not sell or rent your personal information to third parties.
6. WhatsApp, Phone and Email Communication
If you contact HimYatra through WhatsApp, telephone or email, the information you provide may be used to respond to your enquiry, coordinate travel arrangements and provide customer support.
These communication services may have their own privacy policies and terms.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and remember certain preferences.
Cookies may also be used by third-party services such as analytics tools.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Data Security
We take reasonable technical and organisational measures to protect the personal information submitted through our website.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to enquiries
- Complete or manage requested services
- Maintain business and transaction records
- Meet legal, accounting or administrative requirements
- Resolve disputes or prevent misuse
When information is no longer required, it may be deleted or securely disposed of where appropriate.
10. Third-Party Websites
Our website may contain links to third-party websites, including travel, payment, social media, mapping or other external services.
HimYatra is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
11. Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly request personal information from children for independent use of our services.
12. Your Privacy Choices
You may contact us to:
- Ask what personal information we may hold about you
- Request correction of inaccurate information
- Ask questions about how your information is being used
- Request deletion of information where appropriate and subject to applicable legal requirements
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology or applicable legal requirements.
Any changes will be posted on this page with an updated Last Updated date.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
HimYatra Bir Billing
Bir Billing, Teh – Baijnath,
Distt – Kangra, Himachal Pradesh, India
Email: himyatrabirbilling@gmail.com
Phone: +91-9805146518
Phone: +91-9816285387